Privacy Policy

1. Who We Are

This website is operated by Shenzhen Qidian Electronic Technology Co., Ltd. ("Qidian Pet", "we", "us", "our"), a company registered in Shenzhen, Guangdong, China. Our website address is topslowfeeder.com.

Contact: marvin@szqidian.net

2. What Information We Collect

We collect information you provide directly when you:

• Submit an inquiry form on our website
• Send us an email
• Contact us via WhatsApp

This may include your name, email address, company name, phone number, and the content of your message.

We do not use cookies for tracking or advertising purposes. We do not collect browsing data beyond standard server access logs.

3. How We Use Your Information

We use the information you provide solely to:

• Respond to your product inquiries and quote requests
• Communicate with you about orders and samples
• Send follow-up information you have requested

We do not sell, rent or share your personal information with third parties for marketing purposes.

4. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area, our legal basis for collecting and processing your personal information is your consent (provided when you submit a form or contact us) and our legitimate interest in responding to business inquiries.

5. Data Retention

We retain your contact information for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law. You may request deletion of your data at any time by contacting us at marvin@szqidian.net.

6. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict our processing of your data
• Withdraw consent at any time

To exercise any of these rights, please contact us at marvin@szqidian.net.

7. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use or disclosure. Our website uses HTTPS encryption for all data transmitted between your browser and our server.

8. Third-Party Services

Our inquiry form is processed by Formspree (formspree.io). Their privacy policy applies to data processed through the form. We do not use Google Analytics, Facebook Pixel, or other tracking tools on this website.

9. Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The date of the most recent revision appears at the top of this page. Continued use of our website after any changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact:

Marvin Bai
Shenzhen Qidian Electronic Technology Co., Ltd.
📧 marvin@szqidian.net
📱 +86 159 1412 0274